Frequently Asked Question

The status of your profile is set to Available by default. If you want to signal to your colleagues in the chat or contact list that you do not want to be disturbed or that you are currently unavailable, you can adjust your profile status.

Step 1:

Click on your profile in the menu.

Step 2:

Click on your current status. A menu will open where you can choose from the following options.

• Available: Default status. Nothing will be displayed to your colleagues.
• Do not disturb: You will be displayed as busy and will not receive any notifications.
• Absent: You are displayed as absent. Notifications will still be delivered.

The status you set will remain until you change it again. If you want to activate it only for a limited time, do not click directly on the desired status, but on the clock icon to the right of it.

Here you can select the duration for which you want to be displayed as Absent or Busy. After the time has expired, you will be available again.

Create schedules for profile status:

You can also have your profile status change automatically at certain times of the day or week. For example, you have the option to adjust your status to match your work schedule.

Step 1:

Click Schedule in the status menu.

Step 2:

Click on Create schedule.

Step 3:

In the following window, you can customize the schedule according to your needs. In this example, every morning at 8am, the duty start status will be set to Present. When you are done, click Save.

You can also use multiple schedules that complement each other:

Schedules that are not activated are grayed out in the overview.