Frequently Asked Question

1. Unique username

LOLYO identifies users by their user name / code. This must therefore be unique.

2. Leading zeros in the user name

A known problem in the handling of user names are leading zeros, e.g. when importing / converting to another format it often happens that these zeros are removed. For more information see: What should be considered when importing or exporting CSV data?

3. Simple allocation of data

To simplify matters, we suggest using a simple standard password that employees should change themselves after the first login. However, you can also assign the respective employee's date of birth as a password.