Frequently Asked Question

1. Username

The user names can be viewed here: Administration area -> Employees -> pencil icon at the respective staff member -> Username/Code.

Alternatively, if you have performed an employee import via CSV file, you can also view the user names here: Administration area -> Employees -> Import/Codes -> Check imported list.

2. Password

You can reset/change the password of an employee by either changing it directly at the employee (Administration area -> Employees -> Pencil icon at the respective employee), or by re-importing your CSV list:
Administration area -> Employees -> Import/Codes -> Employees in CSV will be inserted or updated.

If employees should be able to reset the password themselves, activate the option "Request access data", see: How to activate the option "Request access data"?

Note: To be able to request login data yourself, a valid email address must be stored for the respective employee.